How the WhistleB whistleblowing system works
A person sends a message about a concern. The web-based Communication channel is device independent, allowing for access from smartphones. Voice phone reporting can be integrated.
The receiving team members get a notification of an incoming message and logs into the Case management tool to review the message and to take action.
Further dialogue with the person reporting is facilitated in order to build mutual trust and to get to the core of the reported issue.
All you need to set up a trustworthy whistleblowing system
The Communication channel
… allows for anonymous messaging and two-way communication.
Receive messages about suspected wrongdoings directly from employees and other stakeholders – and respond with immediate action.
The Communication channel, including the web-based landing page and questionnaire, can be customised so that you receive information that is vital to your organisation. You can set up separate communication channels for targeted groups such as suppliers and customers. Information on national legal data privacy restrictions is included in the relevant language version of the Communication channel.
A phone-based reporting channel (voice) can be integrated into the system if necessary. It can be made available on a per country basis.
The Case management tool
… for replying to messages reported through the Communication channel and for managing cases securely and correctly.
The Case management tool enables you to adhere to legal requirements on whistleblowing in different national jurisdictions and is aligned with legislation for the correct handling of personal data.
All actions are traceable as each case and user has a process log. When a case is to be closed, you can delete or archive data in accordance with applicable laws.
Implementation & customer support
Get access to legal and communication support for a time-efficient, correct and positive roll-out of your whistleblowing system. You choose the support you need with one of our three service plans: To Go », Buffet » or À la Carte ».
And as your organisation changes, so can your whistleblowing system. WhistleB’s whistleblowing system is designed to adapt easily to your needs over time.
Our customer support is available to ensure a continuously high service level. Investigative support is available through our global network of local experts.
Data privacy & legal compliance
WhistleB safeguards the anonymity of a whistleblower and protects customer data. The WhistleB web based service complies with ISO 27001 and is designed to ensure the highest possible data security and privacy settings. Vulnerability assessments are regularly performed by external data security experts.
The service conforms to national personal data protection regulations laws and the EU General Data Protection Regulation (GDPR), the strictest such regulation in the world. Visit the WhistleB Trust Centre » to learn more about whistleblowing and data privacy.
See what our customers say
“The requirements for our whistleblowing solution included anonymity, very easy administration, no IT development or maintenance and an affordable price.”
Lars-Göran Älgevik, Head of Group Internal Audit, Carnegie
“WhistleB was chosen because of the easy-to-use case management tool, the possibility for anonymous reporting, and for the overall secure solution. With the use of the WhistleB service we strengthen our anti-corruption work in a region that has seen its share of corruption scandals.”
Alex Chan, IT manager, Desarrolladora de la Riviera Maya
“The WhistleB Case management tool provides us with a user-friendly interface that enables dialogue with an anonymous whistle-blower, secure translations and third party investigations. The service was efficiently implemented. WhistleB took the lead for the entire implementation process, including adaptions to local laws, policy development and communication in a professional manner.”
Kenneth Magnusson, Quality Manager, NIBE
WhistleB whistleblowing plans
Tried-and-tested & Ready-to-launch
Additional features & language options.
À LA CARTE
Tailored, through dedicated support.
You ask – We answer
What are the benefits of the WhistleB whistleblowing service?
Benefits of the WhistleB whistleblowing service?
- The whistleblowing system has the highest data privacy settings, and is compliant with ISO 27001, Information Security Management » .
- User-friendly service, with features that enable appropriate handling of reports and cases.
- Whistleblowing expertise, both legal* and communication, from a dedicated and customer-oriented team. *Yearly updates for adapting to the most current legal compliances.
- Whistleblowing plans are tailored to meet your needs, and priced according to the features and the service level that you want.
With over 20 years of experience in ethics and compliance, our support team and customisable plans now serve millions of users across the globe. We are dedicated to contribute to foster transparent, fair and safe workplaces.
How do I get started?
- Test the service with a 30-day Free trial
- Set up a demo session with a whistleblowing expert to get a feel for the service and to ask questions. Contact us.
- Choose the whistleblowing system plan that meets your requirements on functionality and support level Compare plans
How to comply to data privacy regulatory requirements?
The WhistleB service conforms to EU guidelines for the handling of personal data in corporate whistleblowing systems, the strictest such guidelines in the world.
An overview of national data protection regulations governing whistleblowing systems is available for all countries where the WhistleB system is used (À la Carte and Buffet customers).
Additionally, information about national regulations is included in the relevant language versions of the whistleblower Communication channel, in order to communicate correctly to the whistleblower. If you have operations in Russia, please Contact us.
EU GDPR compliance assessment statement
Data Protection Impact Assessment (DPIA) statement
The External assessment statements are available on request.
What happens if we decide to move away from WhistleB?
Encrypted data can be exported to another database any time.
Is phone reporting available?
Yes, the WhistleB whistleblowing system supports multilingual voice messaging with local phone numbers, and allows for anonymous dialogue with the person calling. All messages are received in your Case management tool.
Before you set up a voice phone solution, we recommend that you first consider why you need it. Is it because your employees are not used to writing, or do they not have internet access? These may be two good reasons to choose voice phone reporting.
Research and our experience show that voice reporting is rapidly declining. We advocate the web-based solution for data security, cost-efficiency and user-friendliness reasons. An example of a web based feature, that is appreciated by our customers, is the possibility to attach picture and text file evidence.
How does WhistleB ensure the highest possible level of data privacy?
WhistleB has made data privacy our top priority. Data security and privacy are essential for building trust in the whistleblowing system, and to protect an anonymous whistleblower and sensitive data. We have integrated the high data privacy settings throughout the development and the life cycle of the service. Your data is hosted according to the highest possible security standards, as confirmed by our ISO 27001 certification.
The WhistleB service is continuously monitored and regularly tested, including penetration testing by external IT security experts. Visit the WhistleB Trust Centre » to learn more about whistleblowing and data privacy.
External assessments and Certifications
ISMS compliance with ISO 27001 statement
ISO 27001 and ISO 27018 certifications, Microsoft Azure
Regular vulnerability and penetration tests.
”The privacy of the whistleblowers is preserved. TrueSec attacked the application from the Internet and was not able to retrieve sensitive data.”
TrueSec vulnerability and penetration test, 2018
The External assessment statements and Certifications are available on request.
Can I make changes to the whistleblowing system?
You can change your whistleblowing system in line with your changing needs. For example, changes in categories, users, etc can be made instantly in the Case management tool. You can also Contact us to upgrade or downgrade your whistleblowing service plan, according to your needs.