How it works
The case manager receives
email and SMS notifications about the report. They log into the case management tool using multi-factor authentication, review the message and act. Secure translation support is included.
Investigation of cases
is supported by advanced tools, including categorization, status tracking, notes, file uploads, secure chats and case reassignment where necessary. Cases can be closed in compliance with data protection legislation.
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A report is submitted
via a dedicated web page, from any device and in any language. The reporter can choose if they want to remain anonymous. By telephone (optional service), the reporter can speak with a specialist or leave a secure recorded voice message.
Further dialogue
between the case manager and reporter can continue, if necessary. Only authorized individuals can access the case management tool.
Data and reporting
tools provide an overview of data, performance indicators and analysis. This includes customizable settings and flexible presentation options.
The whistleblowing service
The whistleblowing service for protecting your organization and promoting transparency
Reporting channel
Deliver secure report submissions directly to your dedicated whistleblowing case manager, available year-round, 24/7.
Watch our overview video to see how NAVEX WhistleB’s reporting channel works.
Features:
- Easy-to-use interface – available in 15 languages and including the option for the reporter to remain anonymous
- Clear updates – respond quickly and directly to the whistleblower’s report to keep the process moving
- Customisable questionnaire – so you receive the exact information fields your organization needs
- Multi-channel reporting – including different channels for different groups
- In-depth compliance info – addressing regional legal requirements and data privacy guidance
- Global support – able to translate reports into 60+ languages
Case management tool
Easily manage and monitor your whistleblowing cases – from receipt to resolution. Watch our overview video to see how the NAVEX WhistleB Case Management tool works.
Take a look at our overview video to see how WhistleB’s case management tool works.
Features:
- Secure interactions – communicate with whistleblowers and external stakeholders easily and securely
- Full data protection compliance – to meet requirements for different national jurisdictions and regional legislation
- Embedded functionality – including built-in language support, online statistics and report follow-up
- Robust security settings – including secure multi-factor authentication and user authorization
- Multi-channel reporting – pinpoint reporting for analysis across different groups
Our data security and legal compliance
NAVEX WhistleB safeguards whistleblower anonymity and prioritizes the protection of all data.
As an ISO 27001-compliant solution, NAVEX WhistleB guarantees the best data security and privacy on the market. It also complies with national personal data protection regulations and laws, including the EU General Data Protection Regulation (GDPR)
Security is future-proofed through a secure development process, regular external vulnerability and penetration testing, and continuous monitoring of data security needs. For more information, please visit our Trust Centre.
Further guidance for your whistleblowing journey
Implementation support: Our Core package, featuring online onboarding and setup, helps you give your employees access to a compliant whistleblowing system quickly and easily. For added guidance and resources, we also offer optional implementation support and services tailored to your needs, available at additional cost. To explore which NAVEX WhistleB solution best fits your organization, visit our NAVEX WhistleB plan page
Resource center: Our resource library offers useful templates, insights and whistleblowing best practices to enrich your knowledge.
Easily accessible and designed to support organizations of every size, our free resources give you the tools and guidance to develop a healthy speak-up culture, understand regional regulations and learn more about whistleblowing around the world.