Whistleblowing service – this is how it works

The whistleblowing service enables your people to send a message about their concern, anonymously or openly.
Appointed individuals get a notification and log into the Case management tool to read the message and to take action.
To build trust and to get to the core of the issue dialogue with whistleblower is possible in the whistleblowing service.
We want to keep things simple for you.

The whistleblowing service

All you need to set up a trustworthy whistleblowing service

The Communication channel

… allows for anonymous messaging and two-way communication.

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Receive messages about suspected wrongdoings directly from employees and other stakeholders – and respond with immediate action. 

The Communication channel, including the web-based landing page and questionnaire, can be customised so that you receive information that is vital to your organisation. You can set up separate communication channels for targeted groups such as suppliers and customers. Information on national legal data privacy restrictions is included in the relevant language version of the Communication channel.

A voice phone-based reporting channel can be integrated into the system if necessary. It can be made available on a per country basis.

The Case management tool

… for receiving and replying to messages and for managing cases correctly.

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The Case management tool is easy to use and offers important features to facilitate reception, monitoring and managing of cases.

The tool allows for secure communication with anonymous whistleblowers as well as with external stakeholders. You will also benefit from inbuilt language support, on-line statistics and follow-up. It includes excellent support in defining your security settings such as multi-factor authentication and user authority management.

The WhistleB Case management tool enables you to adhere to legal requirements on whistleblowing in different national jurisdictions and is aligned with legislation for the correct handling of personal data.

Security and Legal

WhistleB does not compromise on safeguarding the anonymity of a whistleblower and protecting customer data. For example, the whistleblowing service complies with ISO 27001 which ensures the highest possible data security and privacy settings. Additionally, the service conforms to national personal data protection regulations and laws.  It also complies with the EU General Data Protection Regulation (GDPR), the strictest such regulation in the world. Visit the WhistleB Trust Centre » to learn more.

              

Implementation & customer support

Our customer support team is easy to access, making sure you get the support you need, when you need it.  During the implementation of your whistleblower service, our focus is on giving you an efficient, correct and positive roll-out. Once the service is up and running, you can request additional support such as advice on receiving cases.  We can also point you to our investigations experts.

Doing the right thing and striving to conduct good business, is a never-ending task. We have an experienced team that can give you dedicated support. So please ask us if you need help to develop and communicate your code of conduct and whisteblower service.

ISO 27001 & GDPR compliant
Used in 150+ countries
Reached by 40+ million people

WhistleB whistleblowing plans

Customisable & multilingual whistleblowing system.

  • Anonymous dialogue, up to 10 000 employees
  • Customisable Communication channel
  • Support for efficient implementation

Tailored whistleblowing system, through dedicated support.

  • Anonymous dialogue, unlimited number of employees and external stakeholders
  • Customisable Communication channel in all languages
  • Advanced case management & adaptable to your organisation
  • Full implementation support by key account team

We want to make things easy for you

As a WhistleB customer you benefit from our well-established implementation process to launch a straight forward whistleblower service with industry-leading security standards. The purchasing process is digitalised for your convenience, but we are always available to assist you. Contact us »

Sajan Parihar, Director, Microsoft Azure Platform, Microsoft

“Through Microsoft Azure Marketplace, customers around the world can easily find, buy, and deploy partner solu tions they can trust, all certified and optimized to run on Azure… We’re happy to welcome WhistleB’s solution to the growing Azure Marketplace ecosystem.”  WhistleB – Microsoft Azure » 

Kenneth Magnusson, Quality Manager, NIBE

The WhistleB Case management tool provides us with a user-friendly interface that enables dialogue with an anonymous whistleblower, secure translations and third party investigations. The service was efficiently implemented. WhistleB took the lead for the entire implementation process.”

Caroline Jakobsson, Head of Corporate Governance, Stena Group

WhistleB is an easy to use system, with relevant features that facilitate the monitoring of reported cases. It is easy to stay in touch with the whistleblower, who remains completely anonymous and we are notified by e-mail as soon as a new report or a follow up answer is received. With the professional guidance of the WhistleB team the system was very easy to implement.”

Johan Ek, Senior Legal Counsel, Swedfund

WhistleB has a thorough knowledge in the field of organizational whistleblowing, provides a global tool, that is easy to adapt, and has a service minded attitude.”

Håkan Zinders, Sustainability manager, Almi

Both for our management and for the owner the whistleblower system is a hygienic factor.”

Anna Annerås, Director, Ecolean

“ With a credible whistleblowing system we show that we care about our employees and how we conduct our business. WhistleB filled all our criteria as a supplier; they had thorough whistleblowing expertise and a system that creates confidence through a high level of safety and stylish design. WhistleB has been incredibly professional and service-oriented.”

Madeleine Jennefelt, Legal Counsel, Resurs Holding

We are very satisfied with the service that WhistleB offers. The interface is user-friendly and the system ensures anonymity and transparency. The implementation was carried out efficiently and we got valuable advice and assistance throughout the roll-out phase.”

Pehr Ohlsson, Head of Labour Relations, Axfood

WhistleB delivers good service and is attentive to any possible development needs of the system.”

Pehr Ohlsson, Head of Labour Relations, Axfood

WhistleB delivers good service and is attentive to any possible development needs of the system.”

Tuija Luukkanen, Corporate Responsibility Manager, Tornator

“The cooperation with WhistleB has been smooth and effortless. The whistleblowing system was implemented with a tight schedule. We have also opened a phone reporting hotline for one of our markets.”

Gunilla Hadders, Founder of WhistleB

“We have packaged our years of experience in the WhistleB off-the-shelf whistleblowing system, so our customers can enjoy a straightforward launch of a modern whistleblowing system.”

Biörn Riese, WhistleB Advistory Board

“The purpose of whistleblowing is to create a simple channel, reducing risks and increasing transparency. A whistleblowing system must be able to handle sensitive information and personal data in an accurate and credible way. This is why it is excellent that WhistleB’s whistleblower system is both ISO 27001 certified and GDPR reviewed.”

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