Whistleblowing service – this is how it works
The whistleblowing service
All you need to set up a trustworthy whistleblowing service
The Communication channel
… allows for anonymous messaging and two-way communication.
Receive messages about suspected wrongdoings directly from employees and other stakeholders – and respond with immediate action.
The Communication channel, including the web-based landing page and questionnaire, can be customised so that you receive information that is vital to your organisation. You can set up separate communication channels for targeted groups such as suppliers and customers. Information on national legal data privacy restrictions is included in the relevant language version of the Communication channel.
A voice phone-based reporting channel can be integrated into the system if necessary. It can be made available on a per country basis.
The Case management tool
… for receiving and replying to messages and for managing cases correctly.
The tool allows for secure communication with anonymous whistleblowers as well as with external stakeholders. You will also benefit from inbuilt language support, on-line statistics and follow-up. It includes excellent support in defining your security settings such as multi-factor authentication and user authority management.
The WhistleB Case management tool enables you to adhere to legal requirements on whistleblowing in different national jurisdictions and is aligned with legislation for the correct handling of personal data.
Security and Legal
WhistleB does not compromise on safeguarding the anonymity of a whistleblower and protecting customer data. For example, the whistleblowing service complies with ISO 27001 which ensures the highest possible data security and privacy settings. Additionally, the service conforms to national personal data protection regulations and laws. It also complies with the EU General Data Protection Regulation (GDPR), the strictest such regulation in the world. Visit the WhistleB Trust Centre » to learn more.
Implementation & customer support
Our customer support team is easy to access, making sure you get the support you need, when you need it. During the implementation of your whistleblower service, our focus is on giving you an efficient, correct and positive roll-out. Once the service is up and running, you can request additional support such as advice on receiving cases. We can also point you to our investigations experts.
Doing the right thing and striving to conduct good business, is a never-ending task. We have an experienced team that can give you dedicated support. So please ask us if you need help to develop and communicate your code of conduct and whisteblower service.
WhistleB whistleblowing plans
Tried-and-tested whistleblowing system. Ready-to-launch.
- Anonymous dialogue, up to 500 employees
- Standard Communication channel, 2 languages
Customisable & multilingual whistleblowing system.
- Anonymous dialogue, up to 10 000 employees
- Customisable Communication channel
- Support for efficient implementation
Tailored whistleblowing system, through dedicated support.
- Anonymous dialogue, unlimited number of employees and external stakeholders
- Customisable Communication channel in all languages
- Advanced case management & adaptable to your organisation
- Full implementation support by key account team
We want to make things easy for you
As a WhistleB customer you benefit from our well-established implementation process to launch a straight forward whistleblower service with industry-leading security standards. The purchasing process is digitalised for your convenience, but we are always available to assist you. Contact us »