How it works
The case manager receives
email and SMS notifications about the report. They log into the case management tool using multi-factor authentication, review the message and act. Secure translation support is included.
Investigation of cases
is supported by advanced tools, including categorization, status tracking, notes, file uploads, secure chats and case reassignment where necessary. Cases can be closed in compliance with data protection legislation.
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A report is submitted
via a dedicated web page, from any device and in any language. The reporter can choose if they want to remain anonymous. By telephone (optional service), the reporter can speak with a specialist or leave a secure recorded voice message.
Further dialogue
between the case manager and reporter can continue, if necessary. Only authorized individuals can access the case management tool.
Data and reporting
tools provide an overview of data, performance indicators and analysis. This includes customizable settings and flexible presentation options.
The whistleblowing service
The whistleblowing service for protecting your organization and promoting transparency
Reporting channel
Deliver secure report submissions directly to your dedicated whistleblowing case manager, available year-round, 24/7.
Watch our overview video to see how NAVEX WhistleB’s reporting channel works.
Features:
- Easy-to-use interface – available in 15 languages and including the option for the reporter to remain anonymous
- Clear updates – respond quickly and directly to the whistleblower’s report to keep the process moving
- Customisable questionnaire – so you receive the exact information fields your organization needs
- Multi-channel reporting – including different channels for different groups
- In-depth compliance info – addressing regional legal requirements and data privacy guidance
- Global support – able to translate reports into 60+ languages
Case management tool
Easily manage and monitor your whistleblowing cases – from receipt to resolution. Watch our overview video to see how the NAVEX WhistleB Case Management tool works.
Take a look at our overview video to see how WhistleB’s case management tool works.
Features:
- Secure interactions – communicate with whistleblowers and external stakeholders easily and securely
- Full data protection compliance – to meet requirements for different national jurisdictions and regional legislation
- Embedded functionality – including built-in language support, online statistics and report follow-up
- Robust security settings – including secure multi-factor authentication and user authorization
- Multi-channel reporting – pinpoint reporting for analysis across different groups
Our data security and legal compliance
NAVEX WhistleB safeguards whistleblower anonymity and prioritizes the protection of all data.
As an ISO 27001-compliant solution, NAVEX WhistleB guarantees the best data security and privacy on the market. It also complies with national personal data protection regulations and laws, including the EU General Data Protection Regulation (GDPR)
Security is future-proofed through a secure development process, regular external vulnerability and penetration testing, and continuous monitoring of data security needs. For more information, please visit our Trust Centre.
Further guidance for your whistleblowing journey
Implementation support: Our Core package, featuring online onboarding and setup, helps you give your employees access to a compliant whistleblowing system quickly and easily. For added guidance and resources, we also offer optional implementation support and services tailored to your needs, available at additional cost. To explore which NAVEX WhistleB solution best fits your organization, visit our NAVEX WhistleB plan page
Resource center: Our resource library offers useful templates, insights and whistleblowing best practices to enrich your knowledge.
Easily accessible and designed to support organizations of every size, our free resources give you the tools and guidance to develop a healthy speak-up culture, understand regional regulations and learn more about whistleblowing around the world.
Learn more from our experts
Kenneth Magnusson
Quality Manager, NIBE"The WhistleB Case management tool provides us with a user-friendly interface that enables dialogue with an anonymous whistleblower, secure translations and third party investigations. The service was efficiently implemented. WhistleB took the lead for the entire implementation process.”
Håkan Zinders
Sustainability manager, Almi"Both for our management and for the owner the whistleblower system is a hygiene factor.”
Pehr Ohlsson
Head of Labour Relations, AxfoodWhistleB delivers good service and is attentive to any possible development needs of the system.”
Anna Annerås
Director, Ecolean“ With a credible whistleblowing system we show that we care about our employees and how we conduct our business. WhistleB filled all our criteria as a supplier; they had thorough whistleblowing expertise and a system that creates confidence through a high level of safety and stylish design. WhistleB has been incredibly professional and service-oriented.”
Sajan Parihar
Director, Microsoft Azure Platform, Microsoft“We’re happy to welcome WhistleB’s solution to the growing Azure Marketplace ecosystem.” WhistleB – Microsoft Azure »
Madeleine Jennefelt
Legal Counsel, Resurs HoldingWe are very satisfied with the service that WhistleB offers. The interface is user-friendly and the system ensures anonymity and transparency. The implementation was carried out efficiently and we got valuable advice and assistance throughout the roll-out phase.”
Caroline Jakobsson
Head of Corporate Governance, Stena GroupWhistleB is an easy to use system, with relevant features that facilitate the monitoring of reported cases. It is easy to stay in touch with the whistleblower, who remains completely anonymous and we are notified by e-mail as soon as a new report or a follow up answer is received. With the professional guidance of the WhistleB team the system was very easy to implement.”
Johan Ek
Senior Legal Counsel, SwedfundWhistleB has a thorough knowledge in the field of organizational whistleblowing, provides a global tool, that is easy to adapt, and has a service minded attitude.”
Tuija Luukkanen
Corporate Responsibility Manager, Tornator“The cooperation with WhistleB has been smooth and effortless. The whistleblowing system was implemented with a tight schedule. We have also opened a phone reporting hotline for one of our markets.”
Gunilla Hadders
Founder of WhistleB“We have packaged our years of experience in the WhistleB off-the-shelf whistleblowing system, so our customers can enjoy a straightforward launch of a modern whistleblowing system.”
Biörn Riese
WhistleB Advistory Board“The purpose of whistleblowing is to create a simple channel, reducing risks and increasing transparency. A whistleblowing system must be able to handle sensitive information and personal data in an accurate and credible way. This is why it is excellent that WhistleB’s whistleblower system is both ISO 27001 certified and GDPR reviewed."