How it works
The case manager receives
an immediate notification by email and SMS, and logs into the Case management tool to review the message received and take action. Login is secure and includes multi-factor authentication. Secure translation support is included.
Investigation of cases
is supported by advanced and easy-to-use investigation functionality including categorisation of cases, process status, notes, file upload for evidence, secure chat between authorised individuals or complete re-assignment of cases. Once an investigation has been completed the case is closed in compliance with data protection legislation, such as GDPR.
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The whistleblower reports
a concern by going to the landing page of the Reporting channel and filling in the questionnaire. The web-based channel can be accessed from any device, including smartphones, and the whistleblower can report anonymously or openly, in any language.
Further dialogue
between the case manager and the anonymous whistleblower is possible. The whistleblower logs into the Reporting channel to read the reply from the case manager. Data is encrypted during transmission and in storage. You decide which individual(s) should have access to which cases, and only authorised case managers can decrypt and read the dialogue.
Statistics and report generation
tools provide an overview of current and historic data, status, alerts, performance indicators and in-depth analysis. The dashboard accommodates individual settings and the report generator offers flexible presentation possibilities, including creating standard presentations for defined target groups.
The whistleblowing service
Everything you need for a trustworthy whistleblowing service
Reporting channel
Simplify and encourage safe, secure whistleblowing report submission directly to your designated whistleblowing team.
Take a look at our overview video to see how WhistleB’s reporting channel works.
Features:
- Easy-to-use interface – with the option for whistleblowers to remain anonymous
- Clear updates – respond directly to the whistleblower’s report to assure progress
- Customisable questionnaire – receive the exact information your organisation needs to manage whistleblower reports
- Multi-channel reporting – offer different channels for different groups, such as suppliers vs. customer reports
- Full protections information – web-based landing page includes regional legal information and guidance on data privacy for the whistleblower
- Multi-regional – WhistleB reporting channel works in over 60+ languages
Case management tool
From the moment a report is received to its resolution, easily and effectively manage and monitor whistleblowing cases.
Take a look at our overview video to see how WhistleB’s case management tool works.
Features:
- Secure interactions – easily communicate with whistleblowers and external stakeholders, keeping their information secure
- Embedded functionality – language support, online statistics and report follow-up functions are included as standard
- Robust security settings – define and customise security settings, including multi-factor authentication and user authority.
- Multi-channel reporting – offer different channels for different groups, such as suppliers vs. customer reports
- Full data protection adherence – effortlessly comply with legal requirements across different national jurisdictions and regional legislation
Our data security and legal compliance
WhistleB safeguards the anonymity of the whistleblower and protects customer data.
The whistleblowing service is ISO 27001 compliant, ensuring the highest possible data security and privacy. The service conforms to national personal data protection regulations and laws. It also complies with the EU General Data Protection Regulation (GDPR), the strictest such regulation in the world.
Security is future-proofed through a secure development process, regular external vulnerability and penetration testing, and continuous monitoring of data security needs. For more information, please visit our Trust Centre.
Expert-supported whistleblowing service
Resource centre: This is where you will find all the very latest information and templates you need, as well as insights based on our expertise and best practice.
Implementation support: The on-line onboarding and implementation package will help you get up and running quickly. The WhistleB team is available to support you, as needed.
Learn more from our experts
Kenneth Magnusson
Quality Manager, NIBE"The WhistleB Case management tool provides us with a user-friendly interface that enables dialogue with an anonymous whistleblower, secure translations and third party investigations. The service was efficiently implemented. WhistleB took the lead for the entire implementation process.”
Håkan Zinders
Sustainability manager, Almi"Both for our management and for the owner the whistleblower system is a hygiene factor.”
Pehr Ohlsson
Head of Labour Relations, AxfoodWhistleB delivers good service and is attentive to any possible development needs of the system.”
Anna Annerås
Director, Ecolean“ With a credible whistleblowing system we show that we care about our employees and how we conduct our business. WhistleB filled all our criteria as a supplier; they had thorough whistleblowing expertise and a system that creates confidence through a high level of safety and stylish design. WhistleB has been incredibly professional and service-oriented.”
Sajan Parihar
Director, Microsoft Azure Platform, Microsoft“We’re happy to welcome WhistleB’s solution to the growing Azure Marketplace ecosystem.” WhistleB – Microsoft Azure »
Madeleine Jennefelt
Legal Counsel, Resurs HoldingWe are very satisfied with the service that WhistleB offers. The interface is user-friendly and the system ensures anonymity and transparency. The implementation was carried out efficiently and we got valuable advice and assistance throughout the roll-out phase.”
Caroline Jakobsson
Head of Corporate Governance, Stena GroupWhistleB is an easy to use system, with relevant features that facilitate the monitoring of reported cases. It is easy to stay in touch with the whistleblower, who remains completely anonymous and we are notified by e-mail as soon as a new report or a follow up answer is received. With the professional guidance of the WhistleB team the system was very easy to implement.”
Johan Ek
Senior Legal Counsel, SwedfundWhistleB has a thorough knowledge in the field of organizational whistleblowing, provides a global tool, that is easy to adapt, and has a service minded attitude.”
Tuija Luukkanen
Corporate Responsibility Manager, Tornator“The cooperation with WhistleB has been smooth and effortless. The whistleblowing system was implemented with a tight schedule. We have also opened a phone reporting hotline for one of our markets.”
Gunilla Hadders
Founder of WhistleB“We have packaged our years of experience in the WhistleB off-the-shelf whistleblowing system, so our customers can enjoy a straightforward launch of a modern whistleblowing system.”
Biörn Riese
WhistleB Advistory Board“The purpose of whistleblowing is to create a simple channel, reducing risks and increasing transparency. A whistleblowing system must be able to handle sensitive information and personal data in an accurate and credible way. This is why it is excellent that WhistleB’s whistleblower system is both ISO 27001 certified and GDPR reviewed."