Throughout implementation you will be supported by our experienced team. We will help you to set up the system in a smooth and time-efficient manner. Our implementation support includes:
- Implementation meeting – walk-through of the implementation material and process
- Best practices and knowledge sharing
- Introduction and training for advanced system features
Implementation support is also available online in the customer Resource Centre. Your case management tool includes guidelines as well as texts for communicating the system to promote transparency. Technical support, FAQs, user manuals and training videos are all available and included in the fee.