Tailored whistleblowing service with dedicated support – WhistleB A la Carte
The A la Carte plan includes all features. You will receive full implementation support through-out the implementation phase. We help you to set up a tailored whistleblowing system to support your organisational set-up and case management process. This plan best suits organisations with a long-term compliance strategy and the need for a system that can support complex investigations. This flexible whistleblowing system can evolve to meet your needs over time, with a key account team dedicated to support you.
The Communication channel(s), tailored to your needs
… and enables your people to alert your organisation to an issue of concern.
The customisable Communication channel(s) include a start page and questionnaire, as well as features to allow anonymous dialogue. You can allow access to as many people as you wish, in any language. The Communication channel is mobile phone friendly and can be accessed 24/7/365 through your organisation’s unique web address. The anonymity of the person reporting is ensured, as WhistleB does not track whistleblower metadata, for example the IP address.
Set up separate web-based communication channels for different target groups (for example employees and suppliers) or set up a Communication portal for directing messages to different receivers (for example by category or country). You can also offer a phone (voice) channel that allows you to have a dialogue with an anonymous person. All messages are received securely in the Case management tool.
The Case management tool supports your organisational set-up and case management process
… and enables appointed individuals to receive and reply to messages reported via the whistleblower Communication channel(s).
The multilingual Case management tool allows users with defined user authorities to manage cases and investigations efficiently and appropriately. The whistleblowing system can be adapted to support the organisational set-up and case management process that best fits your organisation.
Translation support is available in the encrypted tool, from professional translators and/or through secure machine translation.
On-line statistics are available according to the categories chosen by you and can easily be made into reports for information and decision-making. It is also possible to add a feature to analyse aggregated statistics at group level.
Advanced case management: This includes features to help you manage and keep track of large investigations. For example, you can easily and securely communicate among both users and external parties. You can also delegate cases to appropriate case managers and investigators.
All actions are traceable as each case has a log. When a case is to be closed, you can delete or archive data in accordance with national regulations.
Security and legal compliance
We help our customers to protect their sensitive data, using industry-leading data security standards. Guidance on legal compliance is available, and continuously updated.
- Global compliance: Guidance for compliance with national personal data protection laws and regulations governing whistleblowing. Information on national regulations that should be communicated to the whistleblower is included in the relevant language on the start page.
- A technical description of data privacy and security is available, including external compliance statements.
- Regular external vulnerability and penetration tests are carried out.
Full implementation and customer support
Implementation support is available to help you implement your whistleblowing system in an appropriate and timely manner. Your dedicated Key account team helps you adjust the service to legal requirements and supports you with powerful communication materials about your whistleblowing service.
Once operational, you will be supported by a dedicated Key account team committed to customer care.
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