WhistleB Buffet

A whistleblowing system as you want it

The WhistleB Buffet plan offers a rich selection of features and languages from which you can pick. It is ideal for medium and large-sized organisations that want full control of their customised content and style of communication.

You receive implementation support, ensuring a smooth roll-out of the service in the jurisdictions where you operate. And you benefit from a flexible whistleblowing system that supports changes in how you want to manage cases over time.


The whistleblowing service includes:

The Communication channel

… enables an employee to alert your organisation to an issue of concern. The Communication channel includes a start page and a questionnaire, customisable to meet your needs, as well as features to allow anonymous reporting and dialogue. It is available in more than 40 languages for you to choose from. The Communication channel is mobile phone friendly and can be accessed 24/7/365 through your organisation’s unique web address. The anonymity of the person reporting is ensured. WhistleB does not track whistleblower metadata, including the IP address. Watch video: Communication Channel» 

 

 

 

  • Information on national guidelines that should be communicated to the whistleblower is included on the start page of the Communication channel.
  • Additional: Open up your Communication channel to external stakeholders.

The Case management tool

… enables a team of up to three people to receive and reply to messages reported via the whistleblower Communication channel. The built-in translation service with native translators enables dialogue in multiple languages. The multilingual Case management tool allows users with defined user authorities to manage cases and investigations efficiently and appropriately. All actions are traceable as each case has a log. The tool’s follow-up features include online statistics set up under the categories selected by you. When a case is to be closed, you can delete or archive data in accordance with national laws. Watch video: Case Management Tool » 

  • Additional: Secure machine translation.

Get started and Customer support

You access our proven implementation support package through the Customer support site:

  • Checklist for implementation.
  • Step-by-step guide for customising your Communication channel and Case management tool.
  • Whistleblowing policy/guidelines template. Legal data privacy overview is available, as well as a GDPR guide.
  • Communication templates, for a smooth and positive roll-out of the serviceWeb texts, presentation to employee representatives, management letter, films, poster and FAQ for whistleblowers. 

In the Kick-start and Follow-up meetings you will receive hands-on advice based on best practices and years of experience.

Buffet Customer support: Our easy-to-use help desk service is available in the Case Management Tool. Support is available during CET office hours by e-mail. If the customer requests additional availability, this is offered according to your needs.


Data privacy and security

We help our customers to protect their sensitive data, using the highest data security standards. 
More information about data privacy here
»  A technical description of data privacy and security is available.

  • Additional: Two-factor authentication gives you an extra level of security, by logging in with a pin code generated on your mobile phone.

No IT installation is required. 

A whistleblowing system as you want it

We want to keep things simple for you. As a WhistleB customer you benefit from our proven implementation process for launching a whistleblowing system with market-leading security standards, that allows you to combat unethical behaviour.

1.  Choose the plan that meets your needs. Please contact one of our whistleblowing service experts if you want to discuss your requirements. The purchasing process is digitalised for your convenience, but we are always available to assist you.

2. The Customer support site provides you with the information you need for a smooth roll-out of the service and for handling cases and investigations. As a WhistleB Buffet customer you benefit from individual assistance in the Kick-start and Follow-up meetings.

3. Share the web link to the whistleblower Communication channel and start to communicate your new whistleblowing system.

Additional services:

  • Training and consultation through WhistleB Academy.
  • Investigation expertise through our global network.

You only pay for what you really need. Feel free to contact us » 

 

Download the WhistleB brochure » 

Download the WhistleB checklist » 

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Buffet

  • Data security & legal
  • Highest data security standards Information
    Compliance with ISO 27001, 27018 and GDPR, including secure log in, encryption and performance & security monitoring 24/7/365. For information about the web crypto solution, please contact the WhistleB team.
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  • Legal compliance Information
    The WhistleB service meets the requirements of national data privacy laws, globally. The service is compliant with GDPR, the strictest such law in the world.
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  • Communication channel
  • Highest data security standards Information
    Compliance with ISO 27001, 27018 and GDPR, including secure log in, encryption and performance & security monitoring 24/7/365. For information about the web crypto solution, please contact the WhistleB team.
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  • Start page and questionnaire Information
    The texts and the questionnaire are based on best practices and include national legal requirements on whistleblowing. Choose the Buffet or the À la carte plan to customise texts and the questionnaire. These plans also include the possibility for file upload.
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  • Highest data security standards Information
    Compliance with ISO 27001, 27018 and GDPR, including secure log in, encryption and performance & security monitoring 24/7/365. For information about the web crypto solution, please contact the WhistleB team.
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  • Highest data security standards Information
    Compliance with ISO 27001, 27018 and GDPR, including secure log in, encryption and performance & security monitoring 24/7/365. For information about the web crypto solution, please contact the WhistleB team.
  • Case management tool
  • Case management Information
    The intuitive, multilingual tool allows for correct and efficient handling of cases, according to data privacy legislation. You can have a dialogue with the anonymous sender. Advanced and Premium case management features include setting your own KPIs, task management and communication with investigators.
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  • Multiple teams Information
    Cases can be assigned to individuals and teams.
  • Notifications Information
    Users are notified by e-mail. SMS notification is available for Buffet and À la carte customers. Up to 500 SMS free of charge.
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  • Secure translation Information
    Available in the encrypted tool, by native speakers. Additional service: Secure machine translation.
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  • Highest data security standards Information
    Compliance with ISO 27001, 27018 and GDPR, including secure log in, encryption and performance & security monitoring 24/7/365. For information about the web crypto solution, please contact the WhistleB team.
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  • Archiving or deletion of cases Information
    When the investigation is finished the case can be deleted or archived to comply with local laws.
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  • Get started
  • Highest data security standards Information
    Compliance with ISO 27001, 27018 and GDPR, including secure log in, encryption and performance & security monitoring 24/7/365. For information about the web crypto solution, please contact the WhistleB team.
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  • Key account team Information
    Dedicated team of whistleblowing experts at your disposal.
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  • Customer support
  • Help & Support desk Information
    Easy to use Help desk available in the Case management tool. Support is available during office hours CET by e-mail. If the customer requests additional availability this is offered according to needs. As a WhistleB customer you are always close to whistleblowing expertise.
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  • Key account team Information
    Dedicated team of whistleblowing experts at your disposal.
  • News and updates Information
    Updates on service development and new legislation.
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Request a quote

You ask - We answer

Benefits of the WhistleB whistleblowing service?

  • The whistleblowing system has the highest data privacy settings, and is compliant with ISO 27001, Information Security Management.
  • User-friendly service, with features that enable appropriate handling of reports and cases.
  • Whistleblowing expertise, both legal and communication, from a dedicated and customer-oriented team.
  • Whistleblowing plans are tailored to meet your needs, and priced according to the features and the service level that you want.

With over 20 years of experience in ethics and compliance, our support team and customisable plans now serve millions of users across the globe. Adapting to the most current legal compliances, we contribute to foster transparent, fair and safe workplaces.

How do I get started?

You can test a demo version of the service with a 30-day free trial, or set up a demo session with a whistleblowing expert to get a feel for the service and ask questions. Contact us. You choose the whistleblowing system plan that meets your requirements on functionality and support level.

How does WhistleB ensure that I comply with local regulatory requirements?

The WhistleB service conforms to EU guidelines for the handling of personal data in corporate whistleblowing systems, the strictest such guidelines in the world. An overview of national data protection regulations governing whistleblowing systems is available for À la Carte and Buffet customers. Additionally, information about national regulations is included in the relevant language versions of the whistleblower Communication channel, in order to communicate correctly to the whistleblower. If you have operations in Russia, please choose the À la Carte plan.

What happens if we decide to move away from WhistleB?

Encrypted data can be exported to another database of your choice at any time.

Is phone reporting available?

Yes, the WhistleB whistleblowing system supports multilingual voice reporting with local phone numbers, and allows the possibility to have an anonymous dialogue with the person calling. The web-based whistleblower Communication channel is mobile phone friendly. All reports are received in your Case management tool.

Research and our experience show that voice reporting is declining. For this reason, but equally for data security, cost-efficiency and user-friendliness (the whistleblower can attach valuable files to the message in the web-based solution), we advocate a web-based whistleblower communication channel solution.

Before you set up a phone solution by voice, we recommend that you first consider why you need it. Is it because your employees are not used to writing, or do they not have internet access? These may be two good reasons to choose voice phone reporting.

How does WhistleB ensure I provide the highest level of data privacy?

WhistleB has made data privacy our priority. Data security and privacy are essential for building trust in the whistleblowing system, and to protect an anonymous whistleblower and sensitive data. We have integrated the highest data privacy settings throughout the development and the life cycle of the service. Your data is hosted according to the highest security standards, as confirmed by our ISO 27001 certification.

The WhistleB service is continuously monitored and regularly tested, including penetration testing by external IT security experts. See Data privacy

Can I upgrade?

You can upgrade your whistleblowing system easily in line with your changing needs. Contact us for more information.

WHISTLEBLOWING MADE TRUSTWORTHY.
EASY & SECURE.

Let us know your needs, we are eager to assist you. Get a quote »

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Testimonials

  • “We are very satisfied with the service that WhistleB offers. The interface is user-friendly and the system ensures anonymity and transparency. The implementation was carried out efficiently and we got valuable advice and assistance throughout the roll-out phase.” - Madeleine Jennefelt Legal Counsel, Resurs Holding
  • Foreign-Corrupt-Practices-Act
    “Our customer recently opened in a new market, and it took a matter of hours to adapt the whistleblowing system to their new employees.” Gunilla Hadders, Founder of WhistleB