WhistleB Customers & Partners

Through the WhistleB whistleblowing system, Nordea’s employees and external stakeholders can report suspected misconduct or irregularities, such as fraudulent, inappropriate, dishonest, illegal or negligent activity or behaviour. Nordea’s internal control and operating procedures are designed to detect and prevent misconduct and fraudulent actions. However, the bank states that even the most efficient controls cannot fully safeguard against all possible incidents. This is why Nordea encourages employees and others to report any suspected fraudulent or unethical behaviour.

It is listed on the Novo Mercado stock exchange and on the New York Stock Exchange. The company wanted to establish a secure and cost-effective solution for its employees  working with rural properties. The WhistleB whistleblowing system allows employees to blow the whistle either online or by phone, in their native language. Irrespective of the communication channel, the company is able to hold a dialogue with the anonymous whistleblower and handle all cases in the secure Case management tool, available in Portuguese and many other languages.

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Cramo has successfully used the WhistleB solution for many years, and through the system the company has been able to work efficiently to foster transparency. “The anonymous whistleblowing channel is a vital component in our goal of having an open dialogue at Cramo. Technically, the WhistleB service has worked well. Half of the reports have resulted in a dialogue between us and the anonymous whistleblower, which has been important to the satisfactory outcome of our investigations.” Anders Collman, former Sustainability Director at Cramo.

The bank requires the highest level of data security as a prerequisite for building confidence. The WhistleB data security solution is similar to the banking industry’s own security solutions, and is tested regularly by external IT experts to provide additional security assurances. Carnegie offers the WhistleB whistleblowing system in all their countries of operation, in their local languages.

Swedfund chose WhistleB to set up a whistleblowing service both for their own employees as well as for their portfolio companies. WhistleB worked closely with Swedfund to design the technical solution, both for Swedfund´s internal whistleblowing process, and for that of its portfolio companies. Find out more about how Swedfund and WhistleB cooperated, in this interview with Johan Ek, Senior Legal Counsel at Swedfund:

How does your whistleblowing service strengthen your position as a responsible investor? Swedfund invests in 30 different markets, many of which are in Africa. We work continuously to combat corruption and other serious irregularities. The WhistleB whistleblowing channel is a vital tool in these efforts. The whistleblower service, which aims to protect Swedfund’s interests and the policies that guide Swedfund, is available for employees, contractors, interns and so on, and is also available at our portfolio companies. As an investor, we want to make sure that the employees working in our portfolio companies can raise a red flag securely if there is any suspicion of a serious irregularity. We encourage each portfolio company to adopt and implement their own system, but we offer our system as an interim solution.

What were the challenges when implementing the whistleblowing service, and how were they solved? One challenge was to find a technical solution for an autonomous third party to receive and investigate reports concerning our own employees. WhistleB helped us with a technical solution customised to meet our needs.  It was also important for us to be able to customise the reporting channel, as well as the communications, to different target groups.

How has WhistleB contributed? WhistleB has deep knowledge in the field of organisational whistleblowing, they provide a global tool, that is easy to adapt, and they have a service-minded attitude.

Find out more about the cooperation between Axfood and WhistleB in this interview with Pehr G Ohlsson, Head of Labour Relations and Compensation at Axfood:

Why is a whistleblowing service important to Axfood? Offering the possibility to denounce serious irregularities in our business, and report them anonymously, is a key part of Axfood achieving a functioning, sustainable and ethical company.

What are the benefits for Axfood? We want to be a reliable company and our whistleblowing system helps in this. If serious irregularities come to the attention of individuals who have the mandate to act, this increases the chances of dealing with them. It also enhances transparency in our workplaces and is viewed positively by the employees.

Why did Axfood choose WhistleB’s whistleblowing service? The WhistleB system was chosen because it is considered to be a secure and easy-to-use external system, providing people the opportunity to anonymously make a report and to communicate with an anonymous whistleblower.

How does WhistleB contribute? WhistleB delivers a good system and is attentive to any possible development needs of the system.