WhistleB Customers

Through the WhistleB whistleblowing system, Nordea’s employees and external stakeholders can report suspected misconduct or irregularities, such as fraudulent, inappropriate, dishonest, illegal or negligent activity or behaviour. Nordea’s internal control procedures are designed to detect and prevent misconduct and fraudulent actions. However, the bank knows that even the most effective controls cannot fully safeguard against all possible incidents. This is why Nordea encourages employees and others to report any suspected fraudulent or unethical behaviour.

The company is listed on the Novo Mercado stock exchange and on the New York Stock Exchange. The company wanted to establish a secure and cost-effective whistleblowing solution for its employees working with rural properties. The WhistleB whistleblowing system allows employees to blow the whistle either online or by phone, in their native language. Irrespective of the communication channel, the company is able to hold a dialogue with the anonymous whistleblower and handle all cases in the secure case management tool, which is available in Portuguese and many other languages.

The Commerce Commission has launched an anonymous whistleblowing tool to enable people to report cartels without being identified. The tool has been designed to ensure the highest possible data security and privacy and it encrypts any data and information provided. It is also regularly tested by external security experts.

Cramo has successfully used the WhistleB solution for many years, and through the system the company has been able to foster an open work environment. “The anonymous whistleblowing channel is a vital component in our goal of having open communication at Cramo. Technically, the WhistleB service has worked well. Half of the reports have resulted in a dialogue between us and the anonymous whistleblower, which has been important to the satisfactory outcome of our investigations.” Anders Collman, former Sustainability Director at Cramo.

The bank requires the highest level of data security as a prerequisite for building confidence in the service. WhistleB’s data security solution is similar to the banking industry’s own security solutions and is tested regularly by external IT experts. Carnegie offers the WhistleB whistleblowing system in all its countries of operation, in the local languages.

Stena uses the WhistleB whistleblowing system for its 20 000 employees as part of the group’s corporate compliance programme. “WhistleB is an easy-to-use system, with relevant features that facilitate case management. It is easy to stay in touch with the whistleblower, who remains completely anonymous, and we are notified by e-mail and text message as soon as a new message is received. With the professional guidance of the WhistleB team, the system was very easy to implement.” Caroline Jakobsson, Head of Corporate Governance, Stena.

Swedfund selected WhistleB to establish a whistleblowing service both for its own employees as well as for its portfolio companies. WhistleB worked closely with Swedfund to design the technical solution. Find out more about how Swedfund and WhistleB cooperated in this interview with Johan Ek, Senior Legal Counsel at Swedfund.

How has WhistleB contributed? WhistleB has deep knowledge in the field of organisational whistleblowing. They provide a global service, that is easy to adapt, and they have a service-minded attitude.

How does your whistleblowing service strengthen your position as a responsible investor? Swedfund invests in 30 different markets, many of which are in Africa. We work continuously to combat corruption and other serious irregularities. WhistleB’s whistleblowing service is a vital tool in these efforts. The whistleblowing service, which aims to protect Swedfund’s interests and the policies that guide Swedfund, is available to employees, contractors and interns, and it is also available to our portfolio companies. As an investor, we want to make sure that the employees working in our portfolio companies can sound an alarm securely if they suspect any serious irregularity. We encourage each portfolio company to adopt and implement their own system, but we offer our system as an interim solution.

What were the challenges when implementing the whistleblowing service, and how were they solved? One challenge was to find a technical solution that enabled an independent third party to receive and investigate reports concerning our own employees. WhistleB helped us with a technical solution customised to our needs.  It was also important for us to be able to customise the reporting channel and the communications to different target groups.

Read more about the cooperation between Axfood and WhistleB in this interview with Pehr G Ohlsson, Head of Labour Relations and Compensation at Axfood.

Why is a whistleblowing service important to Axfood? Offering the possibility to denounce serious irregularities in our business, and report them anonymously, is a key part of Axfood being a functioning, sustainable and ethical company.

What are the benefits for Axfood? We want to be a trustworthy company and our whistleblowing system helps in this. If serious irregularities come to the attention of individuals who have the mandate to act, this increases the chances of our being able to deal with them. It also enhances transparency in our workplaces and is viewed positively by the employees.

Why did Axfood choose WhistleB’s whistleblowing service? We chose WhistleB’s whistleblowing service because it is secure and easy-to-use. It provides people the opportunity to anonymously make a report and we can communicate with an anonymous whistleblower.

How does WhistleB contribute? WhistleB delivers a good system and is attentive to any possible development needs of the system.

Nibe uses the WhistleB whistleblowing service for its employees all over the world

“WhistleB’s case management tool provides us with a user-friendly interface that enables dialogue with an anonymous whistleblower, secure translations and third-party investigations. The service was efficiently implemented. WhistleB took the lead for the entire implementation process.” Kenneth Magnusson, Quality Manager, Nibe.